Business insurance · Inns, motels & rentals

Inn, motel, B&B and short-term rental insurance in New York

Lodging is a business where strangers sleep in your building. They slip on the ice in the lot, swim in the pool after dark, leave a laptop in the room and blame the housekeeper, and expect breakfast and a drink at the bar. New York has its own innkeepers' law, health permits and rental rules. Here's how the insurance fits together for an inn, a motel, a bed and breakfast, or a set of short-term rentals run as a business.

In short

An inn, motel or bed and breakfast in New York needs general liability for guests, property and business income for the building and the season, cover for guests' belongings, liquor liability if it serves alcohol, and workers' compensation with DBL and Paid Family Leave for staff, seasonal help included. General Business Law §§200-206 limits a keeper's liability for guests' valuables when a safe is offered and the notices are posted, but not when the loss is the keeper's fault, and requires a guest register and posted rates. Operators running several short-term rentals also deal with county registration, state sales tax and the county's occupancy tax.

The lodging package

  • General liability for guests: falls on stairs and icy walks, bunk beds, fire pits, playgrounds, docks and the kayaks or bikes you lend. Breakfast and any meals you serve are part of the same exposure, including a food-borne illness claim.
  • Innkeepers' liability for guests' belongings, which general liability excludes as property in your care, custody or control.
  • Property and business income: the buildings at rebuild cost, furniture, linens and kitchen equipment, and the income you lose if a covered fire closes you in the busy season. Equipment breakdown for boilers, heating and coolers. Policies limit cover for buildings left vacant, so tell the carrier when you close for the winter. Commercial property excludes flood; see flood insurance.
  • Liquor liability if you have a bar or serve wine with dinner.
  • Workers' compensation and DBL/PFL for front desk, housekeeping, kitchen and maintenance staff.
  • Commercial auto for a guest shuttle, and hired and non-owned auto for errands in staff cars.
  • Cyber for card payments and booking records, employment practices liability once you hire each season, and a commercial umbrella above general liability, liquor and auto. A small inn can package much of this in a business owners policy.

New York's innkeepers' law

General Business LawWhat it saysWhy it matters for insurance
§200, safesProvide a safe and post notices of it, and you aren't liable for valuables a guest didn't deposit; deposits are capped unless agreed in writingThe limit only protects you if the notices are up
§201, guests' propertyCaps liability for clothing and belongings; the caps don't apply when the loss is your fault or negligence; post a copyClaims of staff theft or carelessness fall outside the caps
§§202-203, fire and animalsNo liability for property in an out-building lost to an incendiary fire without your fault; guests' animals lost in a fire valued at a set cap unless agreedBarns and stables used by guests need to be on the policy
§204, guest registerKeep guests' names, residence and dates for three yearsThe register is your record when a claim arrives late
§205, trafficking trainingTrain employees likely to deal with guests within 60 days; small owner-occupied places with five or fewer rooms are excludedA compliance item carriers and buyers ask about
§206, posted ratesPost rates with sections 201 and 202; no charges above them or for services not providedBilling disputes are not insured; posted rates help prevent them

Health permits, pools and food

Subpart 7-1 of the State Sanitary Code requires a permit from the State or local health department to operate a temporary residence, such as a hotel, motel or cabin colony, occupied by or kept for 11 or more people. The permit lasts up to three years and can't be transferred, so a buyer applies for a new one at least 60 days ahead. A pool, beach or food service run as part of the permitted residence needs no separate permit. On the insurance side, a pool, hot tub, diving board, slide or beach changes the liability rating; carriers ask about fencing, self-closing gates, posted rules and supervision, and may exclude a diving board or surcharge it.

Short-term rentals run as a business

One cottage rented now and then is a landlord insurance question. Several units rented through the season are a lodging business, and the rules stack up:

  • State. Real Property Law §§447-a to 447-c cover rentals of less than 30 consecutive days: each unit registered with the county where a county registry exists, the registration number on every listing, posted evacuation diagrams and a fire extinguisher, and liability insurance for claims arising from the rental. Since March 1, 2025, the Tax Department applies sales tax to short-term rental occupancy.
  • County occupancy tax. Warren County asks owners of rentals of 30 days or shorter to register with the Treasurer, and a town permit doesn't replace it. Essex County requires each rental to hold a certificate and remit monthly. Ulster County gives hotels, motels and rentals three days after starting to register. Dutchess County registers every hotel, motel, B&B, tourist home and short-term rental, and Columbia County asks for one registration per address, with the City of Hudson handled separately.
  • Town permits. Lake George requires a yearly Residential Rental Permit with proof of insurance covering the rental home and a Warren County fire inspection. Saratoga Springs licenses each unit yearly, with proof of insurance and no more than 150 rental days a year. Lake Placid and North Elba issue capped permits, with unhosted rentals kept out of the residential districts and a contact person within a 60-minute drive. Elsewhere in Warren County, Bolton, Chester, Hague, Lake Luzerne and Warrensburg have permits and Queensbury requires county registration.

Insure the units in the name of whoever owns them, the LLC if there is one, on a policy written for short-term rental use. Cleaners who turn units over should carry their own liability and comp; see cleaning services insurance.

Liquor and city licences

A bar in the lobby changes the policy

New York's Dram Shop Act, General Obligations Law §11-101, lets people injured by an intoxicated guest sue whoever unlawfully sold the drinks, and ABC Law §65 bars serving anyone under 21 or visibly intoxicated. In Saratoga Springs, the City's yearly lodging licence asks for a general liability certificate naming the City as additional insured on a primary and non-contributory basis, plus proof of workers' comp and disability. If you host weddings, see event venue insurance.

Seasonal staff

Workers' compensation applies from the first employee, part-time and seasonal included. DBL and Paid Family Leave start once you have one or more employees on each of 30 days in a calendar year. If you house workers, Lake Placid's Local Law 1 of 2026 makes temporary workforce housing a conditional use and requires a State Department of Health permit when eleven or more unrelated people live there; the house needs a policy written as staff housing.

What I need to quote

  1. Rooms or units, buildings, construction, age, sprinklers and alarms.
  2. Your season, occupancy and gross receipts.
  3. Pools, beaches, docks, fire pits and anything you lend guests.
  4. Food and alcohol: breakfast only, a restaurant, or a bar, and your SLA licence.
  5. Payroll by role, including seasonal staff, and any staff housing.
  6. Current policies, any claims, and your town permits.

Once you choose and the policies are in force, I get you the certificates your town or city asks for. Request a quote.

Sources

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Questions

Common questions

Short answers to what people ask before they call.

Still have a question? Call (518) 902-8822 or book a call.

Am I liable if a guest's valuables are stolen from the room?

New York limits it if you follow the rules. Under General Business Law §200, a keeper who provides a safe and posts conspicuous notices of it in the office and public rooms isn't liable for money, jewelry and similar valuables a guest didn't deposit, and liability for deposited items is capped unless you agree otherwise in writing. Section 201 caps liability for clothing and other belongings in the room, lobby or storage, and requires a printed copy of the section to be posted. Neither cap applies when the loss comes from your own fault or negligence. General liability excludes property in your care, custody or control, so guests' belongings need innkeepers' liability cover on the policy.

What records and notices does New York require of an inn or motel?

Section 204 of the General Business Law requires hotels, motels, inns, tourist cabins, resorts and lodging houses to keep a register of each guest's name, residence and arrival and departure dates for three years. Section 206 requires posted room and meal rates, with copies of sections 201 and 202, and forbids charging more than the posted rates or for services not provided. Section 205 requires human trafficking recognition training for employees likely to deal with guests, within their first 60 days; it excludes an owner-occupied building with five or fewer rooms for rent.

Do I need a health permit to run a motel or inn?

Under Subpart 7-1 of the State Sanitary Code, no one may operate a temporary residence, such as a hotel, motel or cabin colony, without a permit from the permit-issuing official, which is the State or a local health department. It applies to places occupied by, or kept for, 11 or more people, with exemptions that include the owner's own living quarters and a single unit rented whole to one group. A permit lasts up to three years and is not transferable, so a buyer needs a new one, applied for at least 60 days ahead. A pool, beach or food service run as part of the permitted residence needs no separate permit.

I own several short-term rentals. Is a homeowners policy enough?

No. A homeowners policy is written for the house you live in, not a rental business. New York's short-term rental law, Real Property Law §447-b, requires a host to carry liability insurance for injury and property damage claims arising from the rental, at least the amount the statute sets, from a licensed insurer or excess line broker; a booking platform's insurance counts only if it is equal or greater. Several units run as a business need a landlord or commercial policy written for short-term rental use, with the LLC that owns them named.

What do I have to register for as a short-term rental operator?

Three layers. Under Real Property Law §447-c, counties that set up a registry require each unit to be registered there, and the registration number goes on every listing. Since March 1, 2025, the Tax Department applies state and local sales tax to short-term rental occupancy, and operators register as sales tax vendors unless a booking service collects for all their sales. Counties with an occupancy tax run their own registration too: Warren and Columbia counties ask for rentals under 30 days to register, Essex County requires a certificate and monthly remittance, and Ulster County gives operators three days after starting. Towns may add a permit.

Do seasonal staff need workers' comp and disability?

Yes. Workers' compensation covers every employee from the first day, part-time and seasonal included, and family members working for a for-profit business count as employees. DBL and Paid Family Leave are required once you have one or more employees on each of 30 days in a calendar year, and the days don't need to be consecutive. If you house seasonal workers, the house needs a policy that knows it is staff housing.

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I'm based in Clifton Park and work in person across six counties, the four on the map plus Warren and Washington, or by phone.

Ibrahim Afyon's four core service counties in New York's Capital Region A north-up map of the four core counties: Saratoga, Albany, Schenectady and Rensselaer. Warren and Washington counties, which I also serve in person, lie to the north and are not drawn. Clifton Park is marked as the office. Other square markers show Halfmoon, Malta, Ballston Spa, Saratoga Springs, Albany, Colonie, Latham, Guilderland, Delmar, Schenectady, Niskayuna, Rotterdam, Troy, East Greenbush and Brunswick. County borders come from NYS GIS; community markers use Census representative locations. Clifton Park — office Clifton Park MY OFFICE Halfmoon — Saratoga County Halfmoon Malta — Saratoga County Malta Ballston Spa — Saratoga County Ballston Spa Saratoga Springs — Saratoga County Saratoga Springs Albany — Albany County Albany Colonie — Albany County Colonie Latham — Albany County Latham Guilderland — Albany County Guilderland Delmar — Albany County Delmar Schenectady — Schenectady County Schenectady Niskayuna — Schenectady County Niskayuna Rotterdam — Schenectady County Rotterdam Troy — Rensselaer County Troy East Greenbush — Rensselaer County East Greenbush Brunswick — Rensselaer County Brunswick Glenville — Schenectady County Glenville Scotia — Schenectady County Scotia Rensselaer — Rensselaer County Rensselaer
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Close to the Clifton Park office: Clifton Knolls, Country Knolls, Rexford, Vischer Ferry, Jonesville, Groom's Corners and Halfmoon across Route 9 — I'll come to you at home.